{"id":80851,"date":"2025-04-17T09:29:27","date_gmt":"2025-04-17T07:29:27","guid":{"rendered":"https:\/\/gaia.immx.group\/pasloos\/"},"modified":"2025-11-14T12:49:05","modified_gmt":"2025-11-14T11:49:05","slug":"cardless","status":"publish","type":"page","link":"https:\/\/gaia.immx.group\/en\/cardless\/","title":{"rendered":"Cardless &#8211; Digital annual pass"},"content":{"rendered":"\n\n<style>\n      @media (min-width: 992px) {\n      .header-title {\n        font-size: 4.375rem !important;\n        line-height: 1 !important;\n      }\n    }\n        @media (max-width: 991px) {\n      .header-title {\n        font-size: 2.25rem !important;\n        line-height: 1 !important;\n      }\n    }\n  \n      @media (min-width: 1200px) {\n      .header-subtitle {\n        font-size: 2.5rem !important;\n        line-height: 1 !important;\n      }\n\n          }\n        @media (max-width: 991px) {\n      .header-subtitle {\n        font-size: 1.75rem !important;\n        line-height: 1 !important;\n      }\n    }\n  <\/style>\n\n<div class=\"spacing-wrapper top-nopadding bottom-nopadding\">\n  <section class=\"container-fluid layered-parallax-header white\" style=\"color: var(--white)\">\n    <div id=\"layered-parallax-header-block_f661f69572d36a1e13f0ffe6c2b1db41-hook\" class=\"hook\"><\/div>    <canvas\n      id=\"canvas\"\n      class=\"canvas-bottom-layer\"\n      data-title = \"Digital annual pass\n\"\n      data-title-color = \"white\"\n      data-title-h1 = \"1\"\n              data-image1 = \"https:\/\/gaia.immx.group\/wp-content\/uploads\/2022\/12\/Gezin_zittend_bankje_zomer_2560_GaiaZOO.jpg\"\n          >\n    <\/canvas>\n\n    <div class=\"container info\">\n      <div class=\"row title-holder \">\n        <div class=\"col-12 col-xl-7 text\">\n                                        <h1 class=\"header-title\">\n                  Digital annual pass\n\n                <\/h1>\n                                              <h3 class=\"header-subtitle\">\n              Plastic card no longer<br \/>\nmandatory\n\n            <\/h3>\n                  <\/div>\n        <div class=\"col-12 col-xl-4 offset-xl-1 nopadding align-self-end conversion\">\n                  <\/div>\n      <\/div>\n      <div class=\"row breadcrumb-holder d-none d-xl-flex\">\n        <div class=\"col-12\">\n                                    <p class=\"breadcrumbs\"><span><span><a href=\"https:\/\/gaia.immx.group\/en\/\">Home<\/a><\/span><\/p>\n                              <\/div>\n      <\/div>\n\n          <\/div>\n\n      <\/section>\n\n  <section class=\"container opening-hours d-lg-none\">\n                  <div class=\"text\">\n                        Open today:\n                <b>10:00 &#8211; 16:00 <\/b>\n          <\/div>\n  <\/section>\n\n  <\/div>\n\n\n<style>\n    .days-slider .nav-item .nav-link.active {\n        background: var(--);\n    }\n\n    .days-slider .nav-item .nav-link.today.active {\n        background: var(--);\n    }\n<\/style>\n\n\n<section id=\"intro-block_7cde9064250a11205c14e129cf3299d4\"\n         class=\"col-12 white intro  top-defaultpadding bottom-nopadding\">\n\n    <div id=\"intro-block_7cde9064250a11205c14e129cf3299d4-hook\" class=\"hook\"><\/div>            <style>\n            @media (max-width: 768px) {\n                #intro-block_7cde9064250a11205c14e129cf3299d4 .title * {\n                    text-align: left !important;\n                }\n\n                #intro-block_7cde9064250a11205c14e129cf3299d4 .desc * {\n                    text-align: left !important;\n                }\n            }\n        <\/style>\n    \n\n\n\n    \n                        \n        \n    <div class=\"container\">\n        <div class=\"row column-direction   \">\n            <div class=\"col-12 col-md-7 description  \">\n                                                    \n                                    <div class=\"desc\" style=\"color: var(--primary)\">\n                        <p>GaiaZOO is innovative when it comes to sustainability. Starting this year, it is finally possible for annual pass holders to be a Friend of Gaia without a physical card. You can show your subscription on your smartphone.<\/p>\n<p>Do you have an active GaiaZOO membership? Then your digital pass is already available in your My GaiaZOO account! There are two ways to show your pass at the visitor entrance:<\/p>\n<ul>\n<li>In the brand-new <strong>GaiaAPP<\/strong> (easiest option &#8211; check out the app for <strong><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=nl.haveaniceday.gaiazoo\" target=\"_blank\" rel=\"noopener\">Android<\/a><\/strong> and for <strong><a href=\"https:\/\/apps.apple.com\/nl\/app\/gaiazoo\/id1132194030?l=en\" target=\"_blank\" rel=\"noopener\">iOS<\/a><\/strong>)<\/li>\n<li>In <strong><a href=\"https:\/\/mijn.gaiazoo.nl\/\" target=\"_blank\" rel=\"noopener\">Mijn.GaiaZOO.nl<\/a><\/strong> (My GaiaZOO account, written in Dutch)<\/li>\n<\/ul>\n<p>On this page, we explain how it works. And at the bottom of this page, we have compiled a number of frequently asked questions for you.<\/p>\n\n                    <\/div>\n                \n\n                \n\n                            <\/div>\n\n\n            <div class=\"col-12 col-md-5  \">\n                                                            <img decoding=\"async\"\n                                src=\"https:\/\/gaia.immx.group\/wp-content\/uploads\/2025\/10\/Voorbeeld-digitale-pas-NL-2-922x1024.jpg\"\n                                alt=\"\"\n                                title=\"Voorbeeld digitale pas NL\"\n                                class=\"img-responsive\"\n                                srcset=\"https:\/\/gaia.immx.group\/wp-content\/uploads\/2025\/10\/Voorbeeld-digitale-pas-NL-2-450x500.jpg 480w,\n                        https:\/\/gaia.immx.group\/wp-content\/uploads\/2025\/10\/Voorbeeld-digitale-pas-NL-2-922x1024.jpg 2048w\"\n                                sizes=\"auto, (max-width: 480px) 480px\"\n                                width=\"470\"\n                                loading=\"lazy\"\n                                                                    style=\"border-radius: 5px\"\n                                                        \/>\n                                    \n\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<style>\n    .days-slider .nav-item .nav-link.active {\n        background: var(--);\n    }\n\n    .days-slider .nav-item .nav-link.today.active {\n        background: var(--);\n    }\n<\/style>\n\n\n<section id=\"intro-block_4ff6029ac00e739d8b37f99687d5fb92\"\n         class=\"col-12 white intro  top-space-md bottom-space-md\">\n\n    <div id=\"intro-block_4ff6029ac00e739d8b37f99687d5fb92-hook\" class=\"hook\"><\/div>            <style>\n            @media (max-width: 768px) {\n                #intro-block_4ff6029ac00e739d8b37f99687d5fb92 .title * {\n                    text-align: left !important;\n                }\n\n                #intro-block_4ff6029ac00e739d8b37f99687d5fb92 .desc * {\n                    text-align: left !important;\n                }\n            }\n        <\/style>\n    \n\n\n\n    \n                        \n        \n    <div class=\"container\">\n        <div class=\"row column-direction   center-description\">\n            <div class=\"col-12 col-md-7 description  \">\n                                                            <div class=\"title\"\n                             style=\"color: var(--primary-light)\">\n                                                            <h2>1. Digital pass in the GaiaAPP<\/h2>\n                                                    <\/div>\n                                    \n                                    <div class=\"desc\" style=\"color: var(--primary)\">\n                        <ul>\n<li>Open the new GaiaAPP.<\/li>\n<li>Click on the person icon (bottom right of the screen).<br \/>\n<img decoding=\"async\" src=\"https:\/\/gaia.immx.group\/wp-content\/uploads\/2025\/11\/Inloggen-GaiaAPP.jpg\" width=\"100%\" height=\"100%\" \/><\/li>\n<li>Log in with your My GaiaZOO account.<br \/>\n<img decoding=\"async\" src=\"https:\/\/gaia.immx.group\/wp-content\/uploads\/2025\/11\/Inloggen-Mijn-GaiaZOO-scherm-GaiaAPP.png\" width=\"100%\" height=\"100%\" \/><em>Do you have an active GaiaZOO subscription, but no account on Mijn.GaiaZOO.nl yet? Then read the explanation at the bottom of this page about registering your account.<\/p>\n<p><\/em><\/li>\n<li>After logging in, you will immediately see your digital pass(es). Show these at the GaiaZOO entrance.<\/li>\n<\/ul>\n\n                    <\/div>\n                \n\n                \n\n                            <\/div>\n\n\n            <div class=\"col-12 col-md-5  \">\n                                                    \n\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<style>\n    .days-slider .nav-item .nav-link.active {\n        background: var(--);\n    }\n\n    .days-slider .nav-item .nav-link.today.active {\n        background: var(--);\n    }\n<\/style>\n\n\n<section id=\"intro-block_ce1a350ffa2e1b258feddf86fc1184fa\"\n         class=\"col-12 white intro  top-nopadding bottom-space-md\">\n\n    <div id=\"intro-block_ce1a350ffa2e1b258feddf86fc1184fa-hook\" class=\"hook\"><\/div>            <style>\n            @media (max-width: 768px) {\n                #intro-block_ce1a350ffa2e1b258feddf86fc1184fa .title * {\n                    text-align: left !important;\n                }\n\n                #intro-block_ce1a350ffa2e1b258feddf86fc1184fa .desc * {\n                    text-align: left !important;\n                }\n            }\n        <\/style>\n    \n\n\n\n    \n                        \n        \n    <div class=\"container\">\n        <div class=\"row column-direction   center-description\">\n            <div class=\"col-12 col-md-7 description  \">\n                                                            <div class=\"title\"\n                             style=\"color: var(--primary-light)\">\n                                                            <h2>2. Digital pass in My GaiaZOO<\/h2>\n                                                    <\/div>\n                                    \n                                    <div class=\"desc\" style=\"color: var(--primary)\">\n                        <ul>\n<li>Log in with your smartphone at <strong><a href=\"https:\/\/mijn.gaiazoo.nl\/login\/\" target=\"_blank\" rel=\"noopener\">Mijn.GaiaZOO.nl\/login<\/a><\/strong>.<\/li>\n<li>You will immediately see your digital pass(es). Show this at the GaiaZOO entrance.<\/li>\n<\/ul>\n\n                    <\/div>\n                \n\n                \n\n                            <\/div>\n\n\n            <div class=\"col-12 col-md-5  \">\n                                                    \n\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<style>\n    .days-slider .nav-item .nav-link.active {\n        background: var(--);\n    }\n\n    .days-slider .nav-item .nav-link.today.active {\n        background: var(--);\n    }\n<\/style>\n\n\n<section id=\"intro-block_0473a0a1ec24780cbef55b41343a8fa7\"\n         class=\"col-12 white intro  top-nopadding bottom-space-md\">\n\n    <div id=\"intro-block_0473a0a1ec24780cbef55b41343a8fa7-hook\" class=\"hook\"><\/div>            <style>\n            @media (max-width: 768px) {\n                #intro-block_0473a0a1ec24780cbef55b41343a8fa7 .title * {\n                    text-align: left !important;\n                }\n\n                #intro-block_0473a0a1ec24780cbef55b41343a8fa7 .desc * {\n                    text-align: left !important;\n                }\n            }\n        <\/style>\n    \n\n\n\n    \n                        \n        \n    <div class=\"container\">\n        <div class=\"row column-direction   center-description\">\n            <div class=\"col-12 col-md-7 description  \">\n                                                            <div class=\"title\"\n                             style=\"color: var(--primary)\">\n                                                            <h2>Photo remains mandatory<\/h2>\n                                                    <\/div>\n                                    \n                                    <div class=\"desc\" style=\"color: var(--primary)\">\n                        <p>If you do not yet have a photo on your digital pass, you can have one taken at the service desk during your next visit. It is not possible to upload a photo yourself. A photo is still required.<\/p>\n\n                    <\/div>\n                \n\n                \n\n                            <\/div>\n\n\n            <div class=\"col-12 col-md-5  \">\n                                                    \n\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<style>\n    .days-slider .nav-item .nav-link.active {\n        background: var(--);\n    }\n\n    .days-slider .nav-item .nav-link.today.active {\n        background: var(--);\n    }\n<\/style>\n\n\n<section id=\"intro-block_d3f85a20d6f6a63c88790733573d267b\"\n         class=\"col-12 white intro  top-nopadding bottom-nopadding\">\n\n    <div id=\"intro-block_d3f85a20d6f6a63c88790733573d267b-hook\" class=\"hook\"><\/div>            <style>\n            @media (max-width: 768px) {\n                #intro-block_d3f85a20d6f6a63c88790733573d267b .title * {\n                    text-align: left !important;\n                }\n\n                #intro-block_d3f85a20d6f6a63c88790733573d267b .desc * {\n                    text-align: left !important;\n                }\n            }\n        <\/style>\n    \n\n\n\n    \n                        \n        \n    <div class=\"container\">\n        <div class=\"row column-direction   center-description\">\n            <div class=\"col-12 col-md-7 description  \">\n                                                            <div class=\"title\"\n                             style=\"color: var(--primary)\">\n                                                            <h2>Create My GaiaZOO account<\/h2>\n                                                    <\/div>\n                                    \n                                    <div class=\"desc\" style=\"color: var(--primary)\">\n                        <ol>\n<li>Open\u00a0<strong><a href=\"https:\/\/mijn.gaiazoo.nl\/login\/\" target=\"_blank\" rel=\"noopener\">Mijn.GaiaZOO.nl\/login<\/a><\/strong><\/li>\n<li>To begin, enter your email address. Then click on &#8220;Ik heb nog geen account&#8221; (I do not have an account yet).<\/li>\n<li>Fill in all the information. Your membership number is particularly important, as we will link your account to it. You can find this number on your old card or in the order confirmation email.<\/li>\n<li>Once you have entered and saved all the information correctly, you will receive a confirmation email stating that you have successfully created your account. From now on, you can log in to Mijn.GaiaZOO.nl!<\/li>\n<\/ol>\n\n                    <\/div>\n                \n\n                \n\n                            <\/div>\n\n\n            <div class=\"col-12 col-md-5  \">\n                                                    \n\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<style>\n    .days-slider .nav-item .nav-link.active {\n        background: var(--);\n    }\n\n    .days-slider .nav-item .nav-link.today.active {\n        background: var(--);\n    }\n<\/style>\n\n\n<section id=\"intro-block_e06fd26a718b336aed9beca829abbfb8\"\n         class=\"col-12 white intro  top-defaultpadding bottom-defaultpadding\">\n\n    <div id=\"intro-block_e06fd26a718b336aed9beca829abbfb8-hook\" class=\"hook\"><\/div>            <style>\n            @media (max-width: 768px) {\n                #intro-block_e06fd26a718b336aed9beca829abbfb8 .title * {\n                    text-align: left !important;\n                }\n\n                #intro-block_e06fd26a718b336aed9beca829abbfb8 .desc * {\n                    text-align: left !important;\n                }\n            }\n        <\/style>\n    \n\n\n\n    \n                        \n        \n    <div class=\"container\">\n        <div class=\"row column-direction   \">\n            <div class=\"col-12 col-md-7 description  \">\n                                                            <div class=\"title\"\n                             style=\"color: var(--primary)\">\n                                                            <h2>Switch to cardless not mandatory<\/h2>\n                                                    <\/div>\n                                    \n                                    <div class=\"desc\" style=\"color: var(--primary)\">\n                        <p>We do understand if you would prefer to continue using your old member card; it will still be scannable at the entrance.<\/p>\n<p><strong>PDF version<\/strong><\/p>\n<p>If you do not have a My GaiaZOO account or do not want to use the new GaiaAPP, there is also a middle ground that allows you to be cardless. Our customer service team can send you a PDF file by e-mail or print it out for you. Please ask for this at the box office during your next visit.<\/p>\n<ul>\n<li><strong>Please note:<\/strong> The PDF document shows the expiry date of your current active membership. Did you extend your membership further in advance? Then request a new PDF at the start of the new period, showing the new expiry date.<\/li>\n<\/ul>\n\n                    <\/div>\n                \n\n                \n\n                            <\/div>\n\n\n            <div class=\"col-12 col-md-5  \">\n                                                            <img decoding=\"async\"\n                                src=\"https:\/\/gaia.immx.group\/wp-content\/uploads\/2025\/10\/Voorbeeld-digitale-pas-PDF-922x1024.jpg\"\n                                alt=\"Switch to cardless not mandatory\"\n                                title=\"Voorbeeld digitale pas PDF\"\n                                class=\"img-responsive\"\n                                srcset=\"https:\/\/gaia.immx.group\/wp-content\/uploads\/2025\/10\/Voorbeeld-digitale-pas-PDF-450x500.jpg 480w,\n                        https:\/\/gaia.immx.group\/wp-content\/uploads\/2025\/10\/Voorbeeld-digitale-pas-PDF-922x1024.jpg 2048w\"\n                                sizes=\"auto, (max-width: 480px) 480px\"\n                                width=\"470\"\n                                loading=\"lazy\"\n                                                                    style=\"border-radius: 5px\"\n                                                        \/>\n                                    \n\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section id=\"faq-list-block-block_933ba710e467ee1a1b97662cdcae2194\" class=\"col-12 faq-list-block top-space-md bottom-space-md\" style=\"background: var(--secondary-light)\">\n  <div id=\"faq-list-block-block_933ba710e467ee1a1b97662cdcae2194-hook\" class=\"hook\"><\/div>  \t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-12\">\n\t\t\t\t<div class=\"title justify-content-start\" style=\"color: var(--white);\">\n                      <h2>Frequently asked questions about cardless<\/h2>\n          \t\t\t\t<\/div>\n\t\t\t<\/div>\n      <div class=\"col-12 faq-list\">\n                  <div class=\"faq-list-item white\" style=\"border-radius: 5px\">\n            <div class=\"faq-list-item-title\" style=\"color: var(--black)\">\n              <div class=\"h3-title\">\n                The PDF file of my digital pass shows the wrong expiry date. I have already renewed my subscription. How is this possible?\n              <\/div>\n            <\/div>\n            <div class=\"faq-list-item-content\" style=\"color: var(--black)\">\n              The expiry date shown on your PDF file is the expiry date of your current active subscription. Have you extended your subscription further in advance? No worries! At the start of the new period, request a new PDF showing the new expiry date.\n                        <\/div>\n          <\/div>\n                  <div class=\"faq-list-item white\" style=\"border-radius: 5px\">\n            <div class=\"faq-list-item-title\" style=\"color: var(--black)\">\n              <div class=\"h3-title\">\n                My child would like to visit the ZOO with his grandparents. Can I hand them the PDF file?\n              <\/div>\n            <\/div>\n            <div class=\"faq-list-item-content\" style=\"color: var(--black)\">\n              Yes, this is possible! Just as you would have given your child the membership card before, you can also forward or print out the PDF file and give it to them.\n                        <\/div>\n          <\/div>\n                  <div class=\"faq-list-item white\" style=\"border-radius: 5px\">\n            <div class=\"faq-list-item-title\" style=\"color: var(--black)\">\n              <div class=\"h3-title\">\n                How does admission verification at GaiaZOO work with a digital pass?\n              <\/div>\n            <\/div>\n            <div class=\"faq-list-item-content\" style=\"color: var(--black)\">\n              We scan the QR code at our visitor entrance. The employee also checks the photo. Is everything correct? Then you can visit the zoo!\n                        <\/div>\n          <\/div>\n                  <div class=\"faq-list-item white\" style=\"border-radius: 5px\">\n            <div class=\"faq-list-item-title\" style=\"color: var(--black)\">\n              <div class=\"h3-title\">\n                Can I also visit a partner park with my digital pass?\n              <\/div>\n            <\/div>\n            <div class=\"faq-list-item-content\" style=\"color: var(--black)\">\n              Yes, you can! If you want to visit a partner park (such as Burgers&#8217; Zoo, Toverland or Discovery Museum) at a discount, it is important that all the information is clearly visible on your digital pass. This includes your photo, personal details and the expiry date of your membership. So make sure that this is clearly visible on your smartphone or that your printout is clear. If there is any doubt, access may be refused.\n                        <\/div>\n          <\/div>\n                  <div class=\"faq-list-item white\" style=\"border-radius: 5px\">\n            <div class=\"faq-list-item-title\" style=\"color: var(--black)\">\n              <div class=\"h3-title\">\n                I use a wallet app on my smartphone. Can I also store the digital pass in it?\n              <\/div>\n            <\/div>\n            <div class=\"faq-list-item-content\" style=\"color: var(--black)\">\n              Yes, you can! Follow the instructions in the app you are using and make sure the QR code is clearly visible. And if you are visiting a partner park, your photo, membership expiry date and name must also be visible.\n                        <\/div>\n          <\/div>\n                  <div class=\"faq-list-item white\" style=\"border-radius: 5px\">\n            <div class=\"faq-list-item-title\" style=\"color: var(--black)\">\n              <div class=\"h3-title\">\n                I would rather not go without a pass. Can I still receive one?\n              <\/div>\n            <\/div>\n            <div class=\"faq-list-item-content\" style=\"color: var(--black)\">\n              No worries! If you do not want to switch to our cardless system, you can still obtain a card at our customer service desk.\n                        <\/div>\n          <\/div>\n              <\/div>\n    \t\t<\/div>\n\t<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":79762,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-80851","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cardless - Digital annual pass - GaiaZOO<\/title>\n<meta name=\"description\" content=\"Do you have an active GaiaZOO membership? Then your digital pass is available in your My GaiaZOO account. 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